CARVE WALLPAPER LTD, trading as Carve Wallpaper, respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with our services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices and rights that may be available to you.
1. Business Information
This website is operated by:
CARVE WALLPAPER LTD
Trade Name: Carve Wallpaper
Business Address: 7535 East Hampden Avenue, Denver, Colorado 80231, United States
Email: carvewallpaper@gmail.com
Phone: +1 (970) 546-0824
Throughout this policy, “Carve Wallpaper,” “we,” “us,” and “our” refer to CARVE WALLPAPER LTD.
2. Personal Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction information
- Products purchased or viewed
- Custom wallpaper measurements or specifications you provide
- Communications you send to our customer service team
- Device, browser, and IP address information
- Website activity and interaction information
- Marketing and communication preferences
We may also receive certain information from third parties that help us operate our store, process payments, deliver orders, analyze website performance, prevent fraud, or provide marketing services.
3. Information Collected When You Place an Order
When you purchase a product from Carve Wallpaper, we collect the information reasonably necessary to process and fulfill your order.
This may include your name, contact details, delivery address, product selections, measurements, customization instructions, and payment-related information.
Payment information is processed through Shopify and/or the payment providers available during checkout. Payment providers handle payment information according to their own security practices and privacy policies.
4. How We Use Your Personal Information
We may use personal information to:
- Process and fulfill orders
- Manufacture customized or made-to-measure products
- Arrange shipping and delivery
- Provide order confirmations and tracking information
- Process cancellations, returns, replacements, and refunds
- Communicate with customers
- Provide customer support
- Detect and prevent fraud or unauthorized transactions
- Maintain and improve our website and services
- Analyze website performance and customer activity
- Comply with legal, tax, accounting, and regulatory requirements
- Send marketing communications where permitted and where appropriate consent has been provided
We use personal information only for legitimate business purposes and in accordance with applicable law.
5. Marketing Communications
If you choose to receive promotional emails or other marketing communications from us, we may send you information about Carve Wallpaper products, promotions, new collections, and other updates.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us at:
Unsubscribing from marketing communications does not prevent us from sending important transactional communications relating to your orders, payments, shipping, returns, or account.
6. SMS and Text Messages
If we offer SMS or text-message marketing and you choose to opt in, we may use your phone number to send order-related notifications, service messages, or promotional communications.
Consent to receive marketing text messages is not required to make a purchase.
You may opt out of promotional SMS messages by following the unsubscribe instructions provided in the message, such as replying STOP, where supported.
Message and data rates may apply depending on your mobile provider.
7. Shopify
Our online store is hosted on Shopify, which provides the ecommerce technology that allows us to display products, accept orders, process transactions, and operate our online store.
Shopify may process personal information when you visit or purchase from our website.
The way Shopify processes personal information is governed by Shopify's own privacy practices and applicable agreements.
8. Payment Providers
Payments may be processed through Shopify Payments or other third-party payment providers available at checkout.
These providers may collect and process payment information necessary to authorize and complete transactions.
Carve Wallpaper does not control the independent privacy practices of external payment providers. Customers should review the applicable provider's privacy policy where appropriate.
9. Service Providers and Third Parties
We may share personal information with trusted service providers where reasonably necessary to operate our business.
These may include providers that assist with:
- Ecommerce hosting
- Payment processing
- Order fulfillment
- Shipping and logistics
- Customer service
- Email or SMS communications
- Website analytics
- Advertising and marketing
- Fraud prevention
- IT and website security
- Accounting and professional services
We provide service providers only with information reasonably necessary for them to perform their services.
We may also disclose information when required by law, court order, regulatory authority, or where reasonably necessary to protect our legal rights or prevent fraud or misuse of our services.
10. Advertising and Analytics
We may use analytics, advertising, and similar technologies to understand how visitors use our website and to improve our products, services, and marketing.
Depending on the services enabled on our website, information about your interactions may be shared with analytics or advertising partners.
Under certain privacy laws, some of these activities may be considered “targeted advertising,” “sharing,” or a “sale” of personal information.
Where applicable, you may have the right to opt out through the privacy controls available on our website.
Please also review our Your Privacy Choices page for additional information.
11. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate essential website functions and improve the customer experience.
Cookies may be used for purposes including:
- Keeping products in your shopping cart
- Remembering preferences
- Maintaining secure sessions
- Understanding website usage
- Measuring website performance
- Preventing fraud
- Providing advertising where permitted
The specific cookies used may change as Shopify and other services used by our store are updated.
Where required by applicable law, customers may be given options to manage non-essential cookies through our website's privacy or cookie controls.
12. Global Privacy Control
Where required by applicable law, we may recognize a valid Global Privacy Control (GPC) signal as a request to opt out of certain activities that may be considered targeted advertising, selling, or sharing personal information.
For more information, please review our Your Privacy Choices page.
13. International Data Processing
Carve Wallpaper serves customers in multiple countries.
As a result, personal information may be processed or stored in countries other than the country where the customer lives, including through Shopify, payment providers, shipping companies, and other service providers.
Where required, appropriate safeguards may be used to protect personal information transferred internationally.
14. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill orders
- Maintain business and accounting records
- Resolve customer service matters
- Prevent fraud
- Comply with tax, legal, regulatory, or contractual obligations
- Protect our legitimate business interests
Retention periods may vary depending on the type of information and applicable requirements.
15. Security
We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Our store also relies on Shopify and other service providers that maintain their own security measures.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
16. Your Privacy Rights
Depending on where you live, you may have certain privacy rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of certain information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain targeted advertising, selling, or sharing activities
- Appeal certain privacy decisions where applicable
These rights are subject to applicable law and certain exceptions.
To submit a privacy request, contact us at:
We may need to verify your identity before completing certain requests.
17. European and United Kingdom Customers
Customers located in the European Economic Area, European Union, or United Kingdom may have additional rights under applicable data-protection laws.
Where applicable, we process personal information based on grounds such as:
- Performing our contract with you
- Complying with legal obligations
- Our legitimate business interests
- Your consent, where consent is required
You may also have the right to contact the relevant data protection authority in your country if you have concerns about how your information is handled.
18. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on where you live, these may include rights relating to access, correction, deletion, portability, targeted advertising, and the sale or sharing of personal information.
Please use the privacy controls available on our website or contact us at carvewallpaper@gmail.com if you wish to exercise an applicable right.
19. Children's Privacy
Our website and products are not specifically directed toward children.
We do not knowingly seek to collect personal information from children in violation of applicable privacy laws.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation.
20. Links to Other Websites
Our website may contain links to third-party websites, services, or platforms.
Once you leave the Carve Wallpaper website, the privacy practices of those third parties are governed by their own policies.
We encourage customers to review the privacy policies of third-party websites before providing personal information.
21. Business Transfers
If CARVE WALLPAPER LTD is involved in a merger, acquisition, restructuring, sale, or transfer of some or all of its business or assets, personal information may be transferred as part of that transaction where permitted by law.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.
When changes are made, the revised policy will be published on this page with an updated revision date.
We encourage customers to review this policy periodically.
23. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your information is handled, please contact:
CARVE WALLPAPER LTD
Trade Name: Carve Wallpaper
Email: carvewallpaper@gmail.com
Phone: +1 (970) 546-0824
Business Address: 7535 East Hampden Avenue, Denver, Colorado 80231, United States